PRIVACY POLICY

A & Y Full Remodels LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or interact with our website (if applicable).

01. Information We Collect

We may collect the following types of information:

Personal Information:

Name, address, email, and phone number

Property details for project estimates

Payment information (processed securely via third-party processors)

Non-Personal Information:

Browser type and IP address (if visiting our website)

Project preferences and service inquiries

02. How We Use Your Information

Your information may be used for:

Providing estimates and performing contracted services

Processing payments and communicating about projects

Improving our services and customer experience

Complying with legal obligations

03. Information Sharing & Disclosure

We do not sell your personal information. We may share it with:

Subcontractors (only as needed to complete your project)

Payment processors (for secure transactions)

Legal authorities (if required by law or to protect our rights)

04. Data Security

We implement reasonable security measures, including:

Secure document storage

Encrypted digital communications

Limited employee access to sensitive information

05. Your Privacy Rights

You may:

Request access to or correction of your personal data

Opt out of marketing communications

Request deletion of non-essential data (subject to legal retention requirements)

To exercise these rights, contact us at (385) 253-9844

06. Retention of Information

We retain project-related data for:

Active customers: Duration of service + 7 years (for tax/legal compliance)

Inquiries: 1 year (unless service is engaged)

07. Changes to This Policy

We may update this policy periodically. The current version will always be posted with the most recent “Last Updated” date.

08. SMS Text Messaging Disclosure

If you opt in to receive text messages from us, we will collect and use your mobile phone number for the purposes of sending review requests and customer care updates related to your project with A&Y Handyman, LLC. We do not share or sell your SMS opt-in status or mobile number to third parties for marketing purposes. Third-party service providers like TextGrid may process your number solely to deliver messages on our behalf. Message & data rates may apply. You may opt out at any time by replying STOP to any message.

09. Contact Us

For privacy-related questions:

A & Y Full Remodels LLC

West Valley City, UT 84120

📞 (385) 253-9844

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